| 🇺🇸 Giving Back to Those Who Serve | Supporting Veteran-Focused Initiatives 🇺🇸 |
| 🇺🇸 Giving Back to Those Who Serve | Supporting Veteran-Focused Initiatives 🇺🇸 |
Effective Date: January 28, 2025
1. Introduction
Welcome to Encor Industries (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your use of our website, encorinc.com, and any services we provide (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
2. Use of Our Services
By using our website, you agree to:
• Be at least 18 years old or have parental/guardian permission.
• Use the website only for lawful purposes and in compliance with these Terms.
• Not engage in any fraudulent, abusive, or harmful activities on the website.
We reserve the right to suspend or terminate your access to our website if we suspect any misuse.
3. Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, and software, is owned by Encor Industries or its licensors and is protected under copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or use any content without our express permission.
4. User Accounts & Responsibilities
If you create an account with us:
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate, complete, and up-to-date information.
• You must notify us immediately of any unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites. Use them at your own risk.
6. Disclaimer of Warranties
We provide our website and services on an “as-is” and “as-available” basis. We make no warranties, express or implied, about the accuracy, reliability, or availability of our services. You use our website at your own risk.
7. Limitation of Liability
To the fullest extent permitted by law, Encor Industries and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or services.
8. Indemnification
You agree to indemnify and hold Encor Industries harmless from any claims, damages, liabilities, and expenses arising from your use of our website or violation of these Terms.
9. Termination
We reserve the right to terminate or suspend your access to our website without prior notice if you violate these Terms.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes take effect constitutes your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and interpreted under the laws of the State of Oklahoma, without regard to conflict of law principles.
12. Contact Us
For any questions regarding these Terms, please contact us at:
Encor Industries
7543 S 70th E Ave
Tulsa, OK 74133
Email: partner@encorinc.com
Phone: +1 (512) 844-0695
Effective Date: January 28, 2025
1. Overview
At Encor Industries, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we offer returns and refunds under the terms outlined below.
2. Eligibility for Returns
To be eligible for a return, the following conditions must be met:
• The item must be returned within 30 days of the purchase date.
• The item must be unused, in its original packaging, and in the same condition as received.
• Proof of purchase (receipt or order confirmation) is required.
• Certain items, such as customized or final-sale products, are non-returnable unless they arrive defective.
3. Non-Returnable Items
The following items cannot be returned or refunded:
• Digital products or downloadable content
• Customized or personalized items
• Items marked as Final Sale
• Gift cards
4. How to Initiate a Return
To return an item, please follow these steps:
1. Contact our customer support team at partner@encorinc.com with your order details and reason for return.
2. Our team will provide return authorization and shipping instructions.
3. Ship the item back to the provided return address. Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Once received, we will inspect the item and process your refund within 5-7 business days.
5. Refund Process
Once your return is approved, refunds will be issued:
• To the original payment method used for purchase.
• Within 5-7 business days after processing.
• If your refund is delayed, please check with your bank or payment provider.
6. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, email us at partner@encorinc.com with photos and a description of the issue.
7. Damaged or Incorrect Orders
If you receive a damaged or incorrect item:
• Notify us within 7 days of receiving the order.
• Provide photos and a description of the issue.
• We will arrange a replacement or issue a refund at no extra cost.
8. Cancellations
Orders can be canceled within 24 hours of purchase. Once the order has been processed or shipped, cancellations are no longer possible.
9. Contact Us
For any return or refund inquiries, contact us at:
Encor Industries
7543 S 70th E Ave
Tulsa, OK 74133
Email: partner@encorinc.com
Phone: +1 (512) 844-0695
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